Reference

How We Handle Privacy on baje light

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. You control your own information and can ask us to update or remove it any time.

Account data kept securePayment records for verificationCookies for session stabilityContact us to request changesDepends on eligible regions
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baje light How We Handle Privacy on baje light
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, correct a mistake in your account details or request deletion, reach us through live chat in the lobby footer or send an email. Support handles privacy requests during the same hours we process withdrawals so you get a response from someone who can actually pull your records and action the change.

Live Chat Open the chat icon in the lobby footer and choose account privacy from the topic list. The agent can pull your records and explain what we store and why.
Email Enquiry Send your request by email with your registered mobile number and a short description of what you need. We aim to respond within two working days with next steps.
Account Settings Log in and visit account settings to update your email or mobile number yourself. For deeper data requests like deletion or export, contact support directly.
DATA SECURITY

How We Protect Your Information

We encrypt wallet details during deposit and withdrawal flows so payment credentials stay private. Session tokens expire when you close the browser tab. Login attempts from new devices trigger an OTP sent to your registered mobile. Transaction logs are stored separately from account credentials and support staff access them only when you raise a payment query.

Wallet Encryption When you enter your bKash or Nagad number for a deposit, we encrypt it in transit and store only a masked version so even internal logs do not expose the full credential.
Session Management Cookies keep your lobby session active while you browse slots or place a cricket bet, then expire after thirty minutes of inactivity or when you log out manually.
Device Verification First login from a new phone or browser sends an OTP to your registered mobile. Confirm the code and we whitelist the device so future logins are instant.
Data Retention Transaction records stay on file for the period required by local law in eligible regions. Once that window closes we anonymise or delete them unless you ask us to keep your account open.

Common Questions About Your Data

We collect your mobile number, email and wallet details for bKash, Nagad or Rocket so we can verify deposits and send withdrawals back to the same source. We also log device type and IP address to flag suspicious login attempts.

We keep deposit and withdrawal logs for the period required by local law in eligible regions, usually until your account closes or regulatory retention periods expire. You can request a copy of your transaction history any time through support.

Yes. Contact support through live chat or email and ask for account deletion. We will close your account, return any balance to your registered wallet and remove personal data except transaction records we must keep for compliance.

We share only what is necessary to process payments through bKash, Nagad or Rocket and to comply with local law in eligible regions. We do not sell your data to marketing companies or share it for advertising purposes outside the platform.

We use session cookies to keep you logged in and remember your language preference. Disabling cookies in your browser will log you out and reset preferences each visit, but the platform will still load and you can browse the lobby.

Log in, visit account settings and enter your new contact details. If you have lost access to your old mobile number, contact support with your wallet transaction history and we will verify your identity manually before updating the record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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